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Home of the Hot Mess Express

kaepernick

In the last 24 hours, Colin Kaepernick has become the whipping boy for a good portion of America. What what his crime? Not standing for the National Anthem. That’s it. When the anthem was played at this weekend’s San Francisco Read more…


customer

In the span of about 60 hours this week, I had two distinctly different customer service experiences. One experience ended up ensuring they had a customer for life, while the other ensured they’d lost a customer forever. On Wednesday this Read more…


miley cyrus

Miley Cyrus? Yes. that Miley Cyrus. This morning I’m listening to a station on Pandora that I created called “Girl Power” (go ahead and judge…I know YOU’VE got guilty pleasures!) and the song “Party in the USA” played. Now, because Read more…


badass unicorn

You are a badass unicorn. There is nobody on this planet that is you-er than you and not one single soul will use your unique talents and gifts the way that you do. So, why do you spend your time Read more…